Privacy Policy

Last Updated: October 12, 2026

1. Introduction

Elite Roadside Assistance respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, or inquire about our towing and roadside assistance services.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by applicable law, we will request it as appropriate.

Website: https://eliteroadsideexpress.com/
Business Name: Elite Roadside Assistance
Address: 775 Vandalia St, St Paul, MN 55114
Email: [email protected]

2. Information We May Collect

Depending on how you interact with our website or services, we may collect the following types of information.

Personal Information

Information you voluntarily provide may include:

  • Your name.

  • Your email address.

  • Your telephone number, if provided.

  • Your current location or requested pickup location.

  • Your vehicle details.

  • Your requested destination.

  • Information about your roadside assistance or towing needs.

  • Other information you include in a message or inquiry.

Please avoid submitting sensitive personal information unless it is necessary for your request.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, depending on the website features and technologies in use. This information may include:

  • IP address.

  • Browser type and version.

  • Device and operating system information.

  • Pages visited.

  • Date and time of visits.

  • Referring website addresses.

  • General website usage and interaction information.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support functionality, understand website usage, improve performance, or provide other features.

You may be able to manage cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect website functionality.

We will obtain consent for cookies or similar technologies when required by applicable law.

3. How We Use Your Information

We may use collected information for legitimate business purposes, including:

  • Responding to questions and service inquiries.

  • Communicating about requested towing or roadside assistance.

  • Understanding vehicle, location, and service requirements.

  • Coordinating requested services where applicable.

  • Operating, maintaining, and improving our website.

  • Protecting the website against spam, fraud, and unauthorized activity.

  • Maintaining business records.

  • Meeting applicable legal obligations.

  • Establishing, exercising, or defending legal claims when necessary.

We will use personal information in accordance with applicable law and any permissions or choices you provide.

4. How We Share Information

We do not sell personal information in exchange for money. We may disclose information in the following circumstances, as permitted by applicable law.

Service Providers

We may share relevant information with service providers that help operate our website, manage communications, provide hosting, maintain security, or support requested services.

Service Coordination

If necessary to fulfill a request, we may share relevant information with towing operators, roadside assistance providers, repair facilities, or other service partners involved in arranging the requested assistance.

Legal Requirements

We may disclose information when required by law, legal process, or a valid request from an authorized government authority.

Safety and Protection

We may disclose information when reasonably necessary to protect our rights, property, users, customers, or others, or to investigate suspected fraud or unlawful activity.

Business Transfers

Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

When information is no longer needed, we will take reasonable steps to delete it, destroy it, or otherwise handle it in accordance with applicable requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted through the internet.

7. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights concerning your personal information. These rights may include:

  • Requesting access to certain personal information.

  • Requesting correction of inaccurate information.

  • Requesting deletion of eligible personal information.

  • Obtaining a copy of certain information.

  • Objecting to or restricting certain processing activities.

  • Withdrawing consent where processing relies on consent.

  • Opting out of certain forms of data processing or targeted advertising where applicable.

  • Appealing certain privacy-related decisions where required by law.

To submit a privacy request, contact us at [email protected].

We may need to verify your identity before processing certain requests. Your rights and the availability of particular options depend on applicable law.

8. Children’s Privacy

Our website and roadside assistance services are not specifically directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action where required by law.

9. Third-Party Websites

Our website may contain links to third-party websites, maps, or other online services. Those websites operate under their own privacy policies and practices.

We are not responsible for the privacy, security, or content of third-party websites. We encourage visitors to review the applicable privacy policies before providing information to those services.

10. Third-Party Tools and Analytics

We may use website hosting providers, analytics tools, spam prevention services, maps, contact forms, or other third-party technologies.

The information collected by these tools depends on which services are actually installed and enabled on our website. Third-party providers may process information under their own terms and privacy policies.

We encourage visitors to review the relevant third-party privacy notices where appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. Any additional notice required by applicable law will be provided where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us.

Elite Roadside Assistance
775 Vandalia St, St Paul, MN 55114
Email: [email protected]
Business Hours: Daily, 7:00 AM – 10:00 PM